Andreu Gordillo Vázquez
Marketplace Lead at Framer
About
Currently a Telecommunications Network Engineering student at Universitat Pompeu Fabra and working as a Marketplace Lead at Framer, I combine technical expertise with strong problem-solving skills.
My experience includes creating technical documentation at HP and enhancing user experience at Framer through excellent support and solutions. Proficient in Python, C, Java, and various project management tools, I excel at making complex technical concepts accessible.
Passionate about networking and cybersecurity, I am dedicated to continuous learning and applying my skills in technical and customer-focused roles. Fluent in Spanish, Catalan, and English, I excel in collaborative, global settings, driving technological innovation and excellence.
Experience
Framer
Marketplace Lead
October 2024 - Present
Managing the Marketplace team, including the template and plugin review team, to ensure all submissions are reviewed properly and promptly.
Support Lead
May 2024 - October 2024
Managing the Account and Billing Support team, I ensure our customers receive excellent assistance with their account and billing inquiries. My role focuses on maintaining efficient operations and ensuring high customer satisfaction.
Support Specialist
June 2023 - May 2024
Streamlining customer support for account and billing issues, including managing payments, refunds, and account modifications.
Framer
Marketplace Lead
October 2024 - Present
Managing the Marketplace team, including the template and plugin review team, to ensure all submissions are reviewed properly and promptly.
Support Lead
May 2024 - October 2024
Managing the Account and Billing Support team, I ensure our customers receive excellent assistance with their account and billing inquiries. My role focuses on maintaining efficient operations and ensuring high customer satisfaction.
Support Specialist
June 2023 - May 2024
Streamlining customer support for account and billing issues, including managing payments, refunds, and account modifications.
Framer
Marketplace Lead
October 2024 - Present
Managing the Marketplace team, including the template and plugin review team, to ensure all submissions are reviewed properly and promptly.
Support Lead
May 2024 - October 2024
Managing the Account and Billing Support team, I ensure our customers receive excellent assistance with their account and billing inquiries. My role focuses on maintaining efficient operations and ensuring high customer satisfaction.
Support Specialist
June 2023 - May 2024
Streamlining customer support for account and billing issues, including managing payments, refunds, and account modifications.
HP
Technical Documentation Writer Intern
June 2022 - September 2022, July 2023 - November 2023
Crafting concise technical documentation, including user manuals and product specs, ensuring accuracy and user-friendliness through stakeholder collaboration and thorough editing.
HP
Technical Documentation Writer Intern
June 2022 - September 2022, July 2023 - November 2023
Crafting concise technical documentation, including user manuals and product specs, ensuring accuracy and user-friendliness through stakeholder collaboration and thorough editing.
HP
Technical Documentation Writer Intern
June 2022 - September 2022, July 2023 - November 2023
Crafting concise technical documentation, including user manuals and product specs, ensuring accuracy and user-friendliness through stakeholder collaboration and thorough editing.
Education
Universitat Pompeu Fabra, Barcelona
Bachelor's degree in Telecommunications Network Engineering
September 2018 - Present
Specialized in software and network engineering, with expertise in networking, cybersecurity, and information theory. Well-versed in computer security, mobile communications, and network systems.
Universitat Pompeu Fabra, Barcelona
Bachelor's degree in Telecommunications Network Engineering
September 2018 - Present
Specialized in software and network engineering, with expertise in networking, cybersecurity, and information theory. Well-versed in computer security, mobile communications, and network systems.
Universitat Pompeu Fabra, Barcelona
Bachelor's degree in Telecommunications Network Engineering
September 2018 - Present
Specialized in software and network engineering, with expertise in networking, cybersecurity, and information theory. Well-versed in computer security, mobile communications, and network systems.
Col·legi Cultural, Badalona
High school diploma in Information Technology
September 2016 - June 2018
Focused on fundamental technical disciplines, such as physics, advanced mathematics, industrial technology, and technical design.
Col·legi Cultural, Badalona
High school diploma in Information Technology
September 2016 - June 2018
Focused on fundamental technical disciplines, such as physics, advanced mathematics, industrial technology, and technical design.
Col·legi Cultural, Badalona
High school diploma in Information Technology
September 2016 - June 2018
Focused on fundamental technical disciplines, such as physics, advanced mathematics, industrial technology, and technical design.
Certifications
Skills
Programming
Python
C
Java
SQL
MATLAB
Software
Office
Framer
Figma
Canva
Operating Systems
Windows
macOS
Linux
iOS
Android
Languages
Spanish
Native
Spanish
Native
Spanish
Native
Catalan
Native
Catalan
Native
Catalan
Native
English
Fluent
English
Fluent
English
Fluent
Contact
GitHub
GitHub
GitHub